Frequently Asked Questions
- How do I shop online?
Proceed to click on purchase online page, select
the item that you want and the quantity. Click on the “add to cart” button.
Follow the check-out procedure to complete the purchase.
- How do I know my order has been confirmed?
You will receive an order confirmation via email within 24 hours (1 working day) of purchase. If no order confirmation email has been
received, kindly email to enquiry@bakerzin.com or call 6455 8885.
- What if the transaction does not go through? Will my
credit card been charged?
You will see an error message and an email notification if the transaction did
not go through. Your credit card will not been charged if the transaction
fail. In this case, you want also wish to take note of the
error message and notify us via email enquiry@bakerzin.com for
investigation purposes.
- Can the Bakerzin membership card be used for online purchase?
All online purchases are not valid for membership points accrual and discounts or any other in-house promotions.
- What if I need to amend or cancel my online order?
No amendments or cancellations are allowed after the order has been confirmed
unless special circumstances prevail. A S$10 (subject to GST) administrative fee is payable for each amendment done to the order.
- What payment modes are accepted online?
We accept only credit card payments (Visa, Master or American Express) on our online orders.
- How do I contact Bakerzin?
You may wish to email to enquiry@bakerzin.com for
any matters pertaining to online order. For any feedback matters, you may
email to feedback@bakerzin.com.
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